Course Overview

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.

Course Objective

· Define assertiveness and self-confidence, and list the four styles of communication

· Describe the types of negative thinking, and how one can overcome negative thoughts

· Explain the difference between listening and hearing.

· Define the importance of goal setting, and practice setting SMART goals for assertive behavior

· Utilize methodologies for understanding your worth -- and the use of positive self-talk

· List reasons why a pleasing appearance and body language are critical for creating a strong first impression

· Practice sending positive communications phrased as “I-Messages”

· Practice strategies for gaining positive outcomes in difficult interpersonal situations

Who Should Attend??

This course is designed for supervisors and team leaders or those aspiring to these positions