Crisis Management Strategies

MB227

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This interactive and participative course will demonstrate that it is possible for an organisation to plan for those ‘Unexpected Challenges’. It covers the best practices and the proven way of successfully dealing with a crisis. This course will constructively help delegates to develop those essential crisis management skills and reveal how to effectively use advanced techniques that will improve leadership performance at that critical time.

Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management
Develop strategies so ensuring you and your organisation responds efficiently and effectively
Understand the five deadly leadership behaviours and six winning strategies in a crisis
Learn the fundamentals of organising and managing Crisis or Emergency Control Centres

This course is designed for those working in a non-hazardous environment such as corporate offices, retail, transport, hospitality, healthcare public services, etc. It is ideal for senior managers who are responsible for dealing with crises at strategic and tactical levels, as well as operations managers and crisis management team personnel. Business Continuity.

Understanding Crisis Management and how to manage a Crisis
Consider the complete range of risks facing businesses in the 21stcentury
Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis
Crisis Management and Communications. Emergency Centre/s
Developing and implementing a Business Continuity Management strategy
Business Impact Analysis.
Command and Control Issues. Operational, Tactical and Strategic
On Scene Crisis Management, essential elements for success
Incident Management

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy