Location

Duration

Date

Fee inclusive of VAT

Course Overview

Effective problem solving and decision-making are critical to the success of your organization. In this 5-day workshop, participants will master how to define their problems, to understand their root causes, and how best to implement solutions. Participants will learn to apply various models and techniques to enhance the creativity of their teams in solving problems and implementing decisions. Participants will also have the opportunity to develop a concrete action plan for achieving their goals

Course Objective

Solve problems and implement solutions
Define problems clearly and set unambiguous standards for solutions
Identify underlying causes for problems
Evaluate feasibility of solutions in terms of business merit
Plan to make productive & ethical use of organizational politics
Choose the decision-asking strategy that best fits the situation
Improve your individual and team creativity in problem-solving
Choose the best solution from available alternatives

Who Should Attend?

All managers directly or indirectly responsible for making decisions

Course Outline

Building your power base as a problem solver
Use creative thinking exercises
Develop creativity in yourself and your team
Show increased ability to implement new ideas
Combine creativity with proven problem solving skills
How problem-solving relates to decision-making
Approaches to problem-solving & decision-making
Creative problem solving
Problems and decisions we face at work
Problem-solving model
Problem identification
Problem analysis
Developing possible solutions
Monitoring performance & checking results
Problem-solving tools
Brainstorming & brain writing
Creative thinking
Types of management decision methods
Decision criteria
Decision quality

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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