Effective Administrative Coordination

In general, an administrative coordination manages and supports the offices of a business or organization. The main job duties typically include providing comprehensive administrative support, supervising support staff, and helping to manage the budget.

• List steps for dealing with difficult people.
• Describe the communication process.
• Apply techniques for dealing with angry or upset people.
• Describe basic time-management skills.
• Develop an action plan to improve communication skills
• Become aware of their own natural negotiation and conflict management style
• Gain self-awareness of your conflict management style

• Ambitious Professionals
• Management Teams
• Team Members
• Administrators

• The Role And Responsibility Of A Administrator
• Building Personal Credibility: Understanding Different Communication
• Styles And Different Kinds Of Bosses
• Dealing With Challenges
• Effective Team Building
• Delegating And Empowering Your People
• The Sources Of Conflict In The Organization
• Conflict Escalation And Steps To Prevent It
• Conflict Management Strategies
• Negotiation As A Mixed Motive Process
• Making Effective Decisions
• Working With Others
• Handling Difficult Situations

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Simulation