Location

Duration

Date

Fee inclusive of VAT

Course Overview

The Generation Gaps workshop will help participants understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

Course Objective

History behind generation gaps
What are traditionalists
What are baby boomers
What are Generation Xers
What are Generation Yers
Differences between each type of generation
Finding common ground among the generations
Conflict management
Leveraging the benefits of generation gaps at work

Who Should Attend?

Human Resources Manager
New managers without previous experience
Top Management
Marketing Managers
Operations Manager

Course Outline

What Generations Exist in the Workplace
What Defines a Generation
What this Means in our Workplace
Traditionalist
Their Background
Their Characters
Their Working Style
Baby Boomers
Their Background
Their Characters
Their Working Style
Generation X
Their Background
Their Characters
Their Working Style
Generation Y
Their Background
Their Characters
Their Working Style
Finding Common Ground
Conflict Management (I)
Benefits of Generation Gaps
How to Learn from Each Other
Embracing the Unfamiliar

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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Generation Gaps

MB184