Management >> Business Management

Manager Coaching & Counseling Skills

MB202

Location

Duration

Date

Fee inclusive of VAT

Course Overview

In this workshop we develops a manager's skills to coach and counsel employees effectively, to improve job performance and motivate people.Participants learn how to identify coaching needs and follow a step-by-step guide to coaching. They learn how to effectively communicate performance expectations, how to give positive and negative performance feedback,how to provide coaching follow-up and support and how to measure performance results.

Course Objective

  • Establish clear performance goals and objectives
  • Provide specific, timely feedback related to both good and poor performance
  • Encourage people to take initiative
  • Encourage involvement and build commitment
  • Expand their team’s ability to achieve goals
  • Address work-habit issuesfirmly, fairly and consistently

Who Should Attend?

Executives, managers and supervisors who want to increase employee productivity and morale while building stronger teams through more effective coaching and feedback.

Course Outline

  • The difference between coaching and counseling
  • Coaching process
  • Morale and team commitment
  • leadership skills and abilities
  • Motivation of employees with non-monetary rewards
  • How to safely and legally discipline employees
  • Productivity of both individuals and teams
  • Powerful communication skills
  • Angry and emotional employees
  • Establish confidence and trust with your employees

Training Methodology

  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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