Location

Duration

Date

Fee inclusive of VAT

Course Overview

To create high levels of customer satisfaction and achieve the organizational mission, organizations must become “One Big Team Working Together”. Everyone must contribute to their ideas, working together as internal customers. This requires a radical shift in “management” paradigm where leaders and professionals realize the importance of employee involvement in the management process i.e. the importance of encouraging and motivating employees to contribute their ideas as well as to harness the employees’ potential, and adopt a major change of role.

Course Objective

Gain insights into their own strengths and weaknesses and leadership styles
Be able to understand the emotional makeup of their teams, colleagues and customers
Have begun to develop leadership competencies and skills to motivate employees
Understand and begin to practice innovative leadership
Have built a foundation for continuous Improvement
Be able to harness their employees’ emotional intelligence to release creativity in the workplace
Understand and practice key people skills to motivate towards excellence

Who Should Attend?

who are motivated to be better prepared to lead their teams or workforce
Management Professionalswho are making the transition to leadership
Anyone interested in developing their skills in motivating and leading teams to achieve the organizational mission
Anyone who wants a better understanding of the psychology of workplace behavior

Course Outline

Importance of perception
Perception in the workplace
Maximizing our perceptual ability
Type & trait theories of human personality
Understanding motivation
Motivating ourselves and others
Applying theories of motivation in the workplace
How leaders can motivate employees
Psychological principles of creativity in the workplace
Encouraging creativity for continuous improvement
Convergent & divergent thinking
Psychological principles of leadership
Theories of leadership
Leadership for managing performance
Development of Vision, Mission, Key Goals and Key Processes
Optimizing the leader's natural strengths
Integrity & Compassion for Accountable Leadership
Development of Vision, Mission, Key Goals and Key Processes
Optimizing the leader's natural strengths
Integrity & Compassion for Accountable Leadership

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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