Management >> Office Admin Secretary
Self-Development of Administrative Excellence
MO197
Location
Duration
Date
Fee inclusive of VAT
Course Overview
In this course we will Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
Course Objective
- Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively.
- Handle telephone calls properly and professionally.
- Develop self-management techniques and learn ways for dealing with time wasters.
- Improve memory skills with several reinforcement methods and exercises.
Who Should Attend?
Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators.
Course Outline
- The Administrator/Secretary as Part of the Support Team
- Written Communication
- Verbal Communication
- Using the Telephone Properly
- Effective Time Planning
- Setting Up a Filing System
- Memory Reinforcement Techniques
Training Methodology
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
Upcoming Courses
Introduction to Project Management
Transportation activities can account for over 70% of an organization
Read moreStrategic HR Management and Competency
This course, Strategic HR Management and Competency-Based Development
Read moreWarehouse Operations and Management
In this course we will provide the participants how to plan and contr
Read moreAdvanced Communication Skills
Advanced Communication skills for managers are vital and most manager
Read moreAdvanced Purchasing Management
The Link of the Purchasing Function with the Organization's Strat
Read moreUnderstanding & Implementing Contractu
Designed for professionals engaged in contract execution and oversigh
Read moreProcess Approach To Risk Management
Definition of risks, issues and associated principles, Risk and issue
Read moreBasic Concepts of Accounting
This course provides a solid foundation in accounting principles and
Read more