Location

Duration

Date

Fee inclusive of VAT

Course Overview

Discover useful communication strategies for the workplace

Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.
On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.
You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.

Course Objective

By the end of the course, you‘ll be able to...

Identify your personal communications style
Explore different communication platforms
Reflect on whether your communication is aligned to your goals
Apply your communication style in the workplace
Engage in challenging conversations with positive outcomes
Reflect on your personal style and technique

Who Should Attend?

The course will also be useful for anyone in employment who wants to boost their skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.

Course Outline

Identifying your personal communications style
Exploring different communication platforms
Exploring your approach to communication
Applying your communication style in the workplace
Managing challenging conversations with positive outcomes
Demonstrating your communication skills

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

Upcoming Courses

Cost Accounting and Management

The aim of this course is to build a cost engineering background for

Performance Measurement in Government

Public relations (PR) are the process used by businesses or organizat

Administrative Secretarial & Office Ma

In this course you will learn the essential tools and techniques in A

Goal Setting, Planning and Decision Ma

Our Goal Setting and Getting Things Done workshop will cover strategi

Executive Assistance Skills

Although managers are becoming more and more autonomous with the curr

Advanced Management and Leadership Exc

This course is designed to enable participants to: Practical leadersh

International Financial Reporting (IFR

In this course we will Develop a sound understanding of the Internati

Introduction to Project Management

Transportation activities can account for over 70% of an organization

Management >> Personal Development Communication Skills

Communication and Interpersonal Skills at Work

MC225