Management >> Personal Development Communication Skills
Improve Personal & Communication Skills
MC167
Location
Duration
Date
Fee inclusive of VAT
Course Overview
This Personal Improvementand communication skills training course enables delegates to enhance their personal and team productivity by improving their working relationships. The programmed will allow delegates to develop a greater awareness of the affect their behavior has on others and increase their options when dealing with difficult staff, conflict, or work-related problems.
Course Objective
- Use an enhanced understanding of the dynamics at work within a team and contribute in a more productive manner as a team leader.
- Communicate and negotiate in a more persuasive and compelling style.
- Adopt an appropriate style of interpersonal behavior for the variety of interactions you complete during a working day.
- Enhance the performance and motivation of your team and individual team members through improved managerial communication skills.
- Acknowledge your personal behavioral style and its affect on the performance of you, your team and colleagues
- Develop a range of responses to deal successfully with difficult people and conflict whilst maintaining effective working relationships.
Who Should Attend?
Any one, team leaders and supervisors who are looking for performance improvements on both an individual and team basis.
Course Outline
- Increasing Self-Improvement
- Personal Development
- Interpersonal Communication skills
- Effective Team Building
- Working and dealing with Others
- Handling Difficult Situations
Training Methodology
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
Upcoming Courses
Effective Communication With Customers
The Communicating with Customers training materials will help develop
Read moreThe Art of Dealing with The Public Com
This art of dealing with the public communication skillstraining cour
Read moreAccounts Receivable: Planning, Organiz
The management of the accounts receivables (debtors) of an organizati
Read moreSupply Chain & Logistics Management
This seminar is aimed at both suppliers and buyers who need an overvi
Read moreAdvanced Communication Skills
Advanced Communication skills for managers are vital and most manager
Read more