Management >> Personal Development Communication Skills

Interpersonal Skills for Supervisors

MC122

Location

Duration

Date

Fee inclusive of VAT

Course Overview

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organisations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues.

Course Objective

  • The need to think strategically
  • The principles of managing change
  • How to approach and solve problems creatively
  • Critical aspects of teamwork
  • The process of motivating yourself and others
  • Methods for managing conflict
  • Techniques for dealing with difficult staff

Who Should Attend?

  • Supervisors Seeking To Enhance Their Performance
  • Managers Desiring To Sharpen Their Skills
  • Technical Staff Seeking A Greater Understanding Of Management

Course Outline

  • Developing interpersonal excellence
  • Encouraging your people to give their best
  • Making the best of your resources
  • Defining and managing business processes
  • Creating innovation where you work
  • Determine your effectiveness in time management
  • Systems thinking
  • Building a high performance team
  • Leading different types of teams
  • Self motivation and development
  • Dealing with team conflict
  • Dealing with difficult team members

Training Methodology

  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

Upcoming Courses

Strategic Thinking, Analysis & Busines

In today’s world middle and senior level managers are faced wit

Read more

Executive Assistance Skills

Although managers are becoming more and more autonomous with the curr

Read more

Cost Accounting and Management

The aim of this course is to build a cost engineering background for

Read more

Budget Analysis and Planning

This 5-day intensive corporate training program is designed to enhanc

Read more

Goal Setting, Planning and Decision Ma

Our Goal Setting and Getting Things Done workshop will cover strategi

Read more

Crisis Management And Sustainability U

This interactive and participative course will demonstrate that it is

Read more

Project Management Professional - PMP

Preparation for Project Management Professional (PMP) Certification

Read more

Executive Assistance Skills

Although managers are becoming more and more autonomous with the curr

Read more