Management >> Personal Development Communication Skills
Interpersonal Skills for Supervisors
MC122
Location
Duration
Date
Fee inclusive of VAT
Course Overview
Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organisations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues.
Course Objective
- The need to think strategically
- The principles of managing change
- How to approach and solve problems creatively
- Critical aspects of teamwork
- The process of motivating yourself and others
- Methods for managing conflict
- Techniques for dealing with difficult staff
Who Should Attend?
- Supervisors Seeking To Enhance Their Performance
- Managers Desiring To Sharpen Their Skills
- Technical Staff Seeking A Greater Understanding Of Management
Course Outline
- Developing interpersonal excellence
- Encouraging your people to give their best
- Making the best of your resources
- Defining and managing business processes
- Creating innovation where you work
- Determine your effectiveness in time management
- Systems thinking
- Building a high performance team
- Leading different types of teams
- Self motivation and development
- Dealing with team conflict
- Dealing with difficult team members
Training Methodology
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Workshops
- Simulation
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
Upcoming Courses
Project Management Professional - PMP
Preparation for Project Management Professional (PMP) Certification
Read moreWarehouse Operations and Management
In this course we will provide the participants how to plan and contr
Read moreGoal Setting, Planning and Decision Ma
Our Goal Setting and Getting Things Done workshop will cover strategi
Read moreContract Management From Principles To
This intermediate-level course is tailored for professionals involved
Read moreExecutive Assistance Skills
Although managers are becoming more and more autonomous with the curr
Read moreStrategic Purchasing Management, Cost
The Link of the Purchasing Function with the Organization's Strat
Read moreAdvanced Management and Leadership Exc
In today’s dynamic business environment, high-level managers mu
Read moreStrategic Thinking, Analysis & Busines
Strategic thinking is essential for navigating the complexities of to
Read more