Location

Duration

Date

Fee inclusive of VAT

Course Overview

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!

Course Objective

· Be aware of our own behaviors

· Learn to be empathetic with others

· Know tools for active listening

· Effectively communicate interpersonally

· Recognize various social cues

· Determine appropriate conversation topics

· Know various forms of body language

Who Should Attend?

This programme is designed for all managers, leaders & professionals who need to have in-depth knowledge of human behaviors

Course Outline

Increase Your Self Awareness
Remove or Limit Self-Deception
The Keys to Empathy
Listening and Paying Attention
Active Listening
Insight on Behavior
Communication
Social Cues
Recognize Social Situations
Review and Reflect
Conversation Skills
Body Language
Be Aware of Your Movements
Building Rapport
Take the High Road
Forget About Yourself

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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MC154