Location

Duration

Date

Fee inclusive of VAT

Course Overview

In this course participants will recognize how Total Quality Management differs from traditional management practices.

Course Objective

Recognize elements of a quality cost reporting system.
Identify elements of a Total Quality Management organizational culture.
Identify steps for assessing your organizational static’s.
Recognize roles of the quality leader.

Who Should Attend?

This curriculum is aimed at all individuals who wish to input to and improve quality within their organization

Course Outline

Total Management Basics
Fundamental Concepts
Compare With Traditional Management Practices.
Key Thinkers In The Evolution Of TQM.
Types of Quality Costs.
Elements of A Quality Cost Reporting System.
Foundations For Total Quality Management
Communication In A Quality Management Framework.
Elements of A TQM Organizational Culture.
Elements of Total Quality Structure.
Best Ways to Deal with Organizational Change.
Preparing For Total Quality Management
Steps for Assessing Your Organization Strategy.
Steps for Assessing Your Organization Static’s.
Characteristics of A Learning Organization For Quality Management.
Roles Of The Quality Leader.
Guidelines for Achieving Top Management Support for a Total quality system.

Training Methodology

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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