Management >> Public Relations Customer Services Hospitality
Public Relations Professional
MR151
Location
Duration
Date
Fee inclusive of VAT
Course Overview
In today's dynamic business landscape, public relations professionals play a crucial role in shaping and sustaining the image and reputation of organizations. This advanced course empowers seasoned PR practitioners with the strategic, communicative, and media-handling skills needed to effectively navigate modern challenges and influence public perception. Participants will refine their ability to communicate with diverse audiences, manage crises, and foster strong media relationships.
Course Objective
- Identify and adapt the functions of public relations in evolving corporate environments
- Develop and implement comprehensive PR programs aligned with business goals
- Enhance both verbal and written communication strategies for internal and external stakeholders
- Effectively manage media relations, including organizing and conducting press events
- Strengthen the organization's image through strategic messaging and stakeholder engagement
Who Should Attend?
- Public Relations Managers
- Corporate Communication Officers
- Marketing and Branding Supervisors
- Senior Administrative Professionals involved in external communications
Course Outline
Module 1: Understanding PR in a Changing Environment
- Evolution of PR in modern business
- Key functions and responsibilities
- Impact of digital transformation
Module 2: Strategic PR Program Planning
- Setting PR objectives
- Target audience analysis
- Integrating PR with business strategy
Module 3: Communication Fundamentals for PR
- Verbal vs. non-verbal communication
- Active listening and feedback
- Cross-cultural communication considerations
Module 4: Written Communication for PR Professionals
- Crafting press releases
- Writing speeches and briefings
- Editing and proofing techniques
Module 5: Oral Communication and Public Speaking
- Techniques for engaging presentations
- Handling Q&A sessions
- Managing communication anxiety
Module 6: Media Relations Essentials
- Identifying and building media contacts
- Creating media kits
- Leveraging social media platforms
Module 7: Organizing Press Conferences
- Planning and logistics
- Speaking on behalf of the organization
- Post-event follow-up and analysis
Module 8: Handling Media Inquiries and Crisis Scenarios
- Protocols for responding to the media
- Crisis communication frameworks
- Case studies on managing reputational risk
Module 9: Building and Sustaining Stakeholder Trust
- Community engagement strategies
- Managing public perception
- Maintaining transparency and credibility
Module 10: Final Review and Case Study Application
- Analysis of real-world PR successes and failures
- Group presentations on assigned case studies
- Final Q&A and wrap-up
Training Methodology
The course combines various teaching methods, including instructor-led presentations, group discussions, case study analyses, and assessments through quizzes and a final exam to engage participants and ensure they understand and retain the material.
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
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