Fundamentals of Supply Chain and Operations Management

This course is for the new or aspiring supply chain & operations manager, the ambitious procurement professionals, the striving logistics supervisors, hands-on production planners and the practical business optimization analysts.

• Take control of your supply chain to have and "impact" and "improve" your business operations - manufacturing, services, retail, logistics industrial operations and production.
• Equip yourself to take a new leading role in your workplace - improving your processes, systems, business / organization.
• Understand the fundamentals, then details of the essentials of supply chain management, the core business trade-offs, essential analysis, calculations and basic optimisation methods.
• Become the Supply Chain Management authority in your team on improving the operations systems in your business.

• Supply Chain Professionals. Working in Operations, Manufacturing, Retail or Service sectors, Production and Industry
• Logistics, Purchasing, Customer Relationship Managers
• Financial Controllers, Accountants, Business Analysts & Consultants
• A desire to Become the Authority in your workplace on Supply Chain Management

Introduction to Supply Chain Management

Stakeholders and Relationships

Components of a SupplyChain

Types of Supply Chain and Value Stream Mapping

Forecasting Demand

Demand Management

Bullwhip Effect

Sales and Operations Planning

Inventory Management

Measuring Performance with Metrics /KPIs

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Simulation