Course Overview

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Course Objective

· Understand what communication is

· Identify ways that communication can happen

· Identify barriers to communication and how to overcome them

· Develop their non-verbal and paraverbal communication skills

· Use the STAR method to speak on the spot

· Listen actively and effectively

· Ask good questions

· Use appreciative inquiry as a communication tool

· Adeptly converse and network with others

· Identify and mitigate precipitating factors

· Establish common ground with others

· Use “I” messages

Who Should Attend??

Managers, team leaders and supervisors who are looking for performance improvements on both an individual and team basis.