Communication & Dealing with Others

HS157

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Communication and dealing with others for industrial security are vital and most managers recognize that communication skills are essential in business. Industrial security needs to be able to communicate, build relationships, and work with individuals at all levels. Their behavior and interpersonal skills can affect others both positively and negatively. As a result, this is a major element of good management.

Communicate and negotiate in a more persuasive and compelling style.
Useadvanced communication tools and skills to deliver various types of messages
Identify the different personal listening styles anddiscover their own
Apply meta programs to improveunderstandingof people
Describe and harness the power of body language
Practice and use assertiveness skills in different situations

Security supervisors / officers, Facility supervisors / Industrial security personnel

Dealing with others concepts and effective communication
Dealing and effective communication in the industrial security area.
Importance of communication in security work.
Communicating for results
Verbal and written communication skills
Dealing with internal and external Customer issues
Resolving conflict situations
Team spirit as a case of mental emotional security group
Avoiding the loss of information
The art of body language
Analysis methods in the development of team spirit security work.
Bases and sources of power
Dealing with difficult people using persuasion

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

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