First Line Management Skills

MB259

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This workshop-based course is designed to give new and potential managers the skills they need to grow and succeed in what can be a challenging role. It covers a wide range of subjects in the management field, illustrating how to get the most from yourself as well as your team.

This course aims to provide new and aspiring managers with a broad range of skills and knowledge they need to begin their roles with confidence.

This course is designed for those who are either new to a management position or aspiring to become managers.

Role Assessment and Personal Development Planning

This module takes a look at the role and responsibilities of management, as well as identifying personal development and planning needs.

Effective Communication Skills

This module focuses on the importance of effective communication, and illustrates a number of questioning techniques and communication styles.

Managing Yourself

Effective management starts with self-management, and this module examines useful planning tools, delegation skills and ways to deal with time stealers and interruptions.

Managing Your Team

This module covers different management styles and when to use them, performance management and goal setting, how to motivate and run a team, as well as dealing with individual behaviours within the team.

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy