Leading Virtual Teams

MB261

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Are you a manager with team members overseas or simply operating from home offices or different buildings?You may also be operating in a matrix organization with team members reporting to different managers. How do you manage this complexity? How do you lead your team to get things done and achieve results? Do you always manage to give right guidance and solve misunderstandings and conflicts? How do you manage team dynamics and get everyone working together? How do you keep close and overcome issues of trust and different behaviours?

This programme will help youmaximizethe synergy and productivity of your virtual or remote team. You will get a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual or remote team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members.

After taking this programme, you will be able to:

Develop your virtual leadership presence
Strengthen team networks for improved performance
Create trust and engagement in a virtual environment
Select the appropriate technology for specific types of tasks
Take decisive action to manage conflict
Leverage generational, cultural and geographical differences to create positive team impact
Build a solid foundation to coach and provide feedback virtually
Plan and facilitate a successful virtual meeting
Network and learn from a diverse group of peers from different functions, industries and countries
Develop a personal action plan to implement back at work
Learn and practice using real-world examples and role plays

Experienced managers, leaders, and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

Leading Virtual Teams—What’s Different?

Define Types of Virtual Teams
Define the Unique Needs of Virtual Workers
Define What It Takes to Lead a Virtual Team
Identify Virtual Leadership Challenges
Identify Team Needs Based on the Virtual Leadership Challenges

Building and Maintaining Trust in Virtual Teams

Define the Components of Trust
Identify the Leader’s Role in Creating and Sustaining Trust
Assess Trust Needs for Different Types of Virtual and Remote Teams
Understand the Need for “Swift Trust”

Leading and Facilitating Virtual Communication

Demonstrate Techniques for Frequent, Authentic and Transparent Communications
Demonstrate Principles for Choosing Technology for Support Virtual Work
Define Fundamental Differences in Communicating
Identify Best Practices for Managing Conflict in Virtual Teams

Managing the Performance of Virtual Teams

Identify Virtual Performance Management Challenges
Describe Best Practices for Performance Management in Virtual Teams
Match Performance Management Needs of Team Members to Tools and Techniques for Managing Performance Virtually

Coaching in a Virtual Environment

Explain All the Components of the GROW Model of Coaching
Use Key Skills for Listening and Questioning
Effectively Use Tools and Techniques to Coach Virtually

How to Facilitate Meetings and Influence Others

Identify Pre-Meeting Tips and Best Practices
Identify Meeting and Post-Meeting Tips and Best Practices
Demonstrate Effective Meeting Facilitation Skills
Describe Nine Influence Strategies and How to Apply Them in a Virtual Environment

Putting ItAll Together—Case Studies, Problem Solving and Best Practices

Identify Major Opportunities for Increasing the Effectiveness of Your Team
Gain Insight into a Challenge You Are Having and What to Do About It
Develop a Plan or Tool to Address Your Challenges

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy