Management / Office Admin Secretary


Managerial & Behavioral Skills for Office Managers


  • Learn how to choose positive results And eliminate negatives
  • Communication techniques
  • Organize your time and work
  • Commitments more effectively
  • Break through barriers by understanding where they come from and how to overcome them
  • Have a series of skills which will enhance productivity.
  • Have more positive attitude towards increased responsibility.
  • It would act as a refresher to all the organizing skills, which were left behind during the daily firefighting activities.
  • To be able to define effective communication and the best way to manage the office.

Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators.

  • Office Management
  • Desk Management
  • Managing the Telephone
  • Managing Your Email
  • Managing Meetings
  • Delegation Skills
  • Communication Barriers
  • Positive Attitude
  • Technology & Modern Office Management
  • Effective Time Management
  • The Planning Process
  • Emotional Intelligence
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Games & Role plays

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy


With Group Discount

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