Management / Personal Development Communication Skills

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Total Quality Management (TQM) Tool Box for Continual Improvement

MC140

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In this course participants will recognize how Total Quality Management differs from traditional management practices.

  • Recognize elements of a quality cost reporting system.
  • Identify elements of a Total Quality Management organizational culture.
  • Identify steps for assessing your organizational static’s.
  • Recognize roles of the quality leader.

This curriculum is aimed at all individuals who wish to input to and improve quality within their organization

  • Total Management Basics
  • Fundamental Concepts
  • Compare With Traditional Management Practices.
  • Key Thinkers In The Evolution Of TQM.
  • Types of Quality Costs.
  • Elements of A Quality Cost Reporting System.
  • Foundations For Total Quality Management
  • Communication In A Quality Management Framework.
  • Elements of A TQM Organizational Culture.
  • Elements of Total Quality Structure.
  • Best Ways to Deal with Organizational Change.
  • Preparing For Total Quality Management
  • Steps for Assessing Your Organization Strategy.
  • Steps for Assessing Your Organization Static’s.
  • Characteristics of A Learning Organization For Quality Management.
  • Roles Of The Quality Leader.
  • Guidelines for Achieving Top Management Support for a Total quality system.
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy

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