• Secure stakeholder buy-in for performance management practices in the public sector.
• Integrate performance initiatives with existing management improvement programs.
• Lead performance improvement teams across departmental silos.
• Connect performance metrics directly with organizational and legislative goals.
• Foster a culture of transparency and results-oriented accountability.

• Directors and Managers in Performance Management and Human Resources
• Team Leaders in Employee Relations and Public Sector Operations
• Supervisors responsible for implementing performance systems
• Senior policy and planning officials

Module 1: Understanding Public Sector Performance Management

• Defining performance management as a change enabler
• Best practices in public and non-profit sectors
• Assessing current performance frameworks
• Customizing strategies using the PPC Model

Module 2: Scoping the Initiative

• Identifying key performance improvement areas
• Fundamentals of project management for reforms
• Building cross-functional improvement teams
• Gaining internal and external stakeholder support

Module 3: Strategy Development

• Applying the 4-Step Implementation Model
• Diagnosing organizational gaps
• Designing customized performance plans
• Implementing and tracking outcomes

Module 4: Aligning with Organizational Goals

• Linking objectives with high-performance indicators
• Aligning with legislative and administrative priorities
• Setting measurable goals and targets
• Review and feedback integration

Module 5: Driving Performance Culture

• Using employee reviews to foster accountability
• Utilizing internal data for performance improvements
• Selecting programs for advanced evaluations
• Benchmarking and performance auditing

Module 6: Sustaining Performance Gains

• Action planning for long-term success
• Implementing feedback and coaching systems
• Embedding mentoring in performance culture
• Monitoring sustainability metrics

Module 7: Overcoming Resistance and Leading Change

• Addressing transparency concerns
• Managing resistance from within
• Influencing through strategic communication
• Sustaining momentum through leadership

Module 8: Performance Improvement Teams in Action

• Roles and responsibilities in high-performing teams
• Collaborative policy and implementation planning
• Breaking down silos for integrated outcomes
• Case studies of cross-departmental success

Module 9: Practical Application and Case Analysis

• Reviewing real-world case studies
• Applying the 4-step model in simulation
• Discussing challenges and success factors
• Peer feedback and group problem-solving

Module 10: Course Wrap-up and Final Assessment

• Recap of key takeaways
• Final exam covering core concepts
• Group presentations on applied strategies
• Certificate awarding and feedback collection

The course combines various teaching methods, including instructor-led presentations, group discussions, case study analyses, and assessments through quizzes and a final exam to engage participants and ensure they understand and retain the material.