Business Process Management

MH121

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Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its stakeholders.

The more organisations change, the more they must concern themselves with their stakeholder relationships, and the design and management of their processes so that organisations, people and technologies have a common business purpose.

Develop a business process strategy.
Analyse, improve, design and develop processes
Align technology, organisation, and facilities with the business process strategy and design
Apply their knowledge to manage process projects effectively.
Identify, clarify and manage business benefits arising from process change

This course is recommended for business and IT executives,Human Resources ,managers, project managers and team managers who will be involved in analysing and redesigning their business processes.

Introduction
Critical success factors for effective process renewal.
Business Process Management Methodology
Determining the business process strategy
Risk management
Process mapping
Analysing the existing processes and their performance
Developing the process - enabling, supporting and controlling capabilities
Aligning the organisation structure & job roles.
Implementing the new or renewed processes
Operating the new processes and continuous improvement.
Developing a Benefits Map
Benefits Scorecard
Managing Benefits delivery

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy