Management / Public Relations Customer Services Hospitality
Public Relations Professional
MR151
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In today's dynamic business landscape, public relations professionals play a crucial role in shaping and sustaining the image and reputation of organizations. This advanced course empowers seasoned PR practitioners with the strategic, communicative, and media-handling skills needed to effectively navigate modern challenges and influence public perception. Participants will refine their ability to communicate with diverse audiences, manage crises, and foster strong media relationships.
- Identify and adapt the functions of public relations in evolving corporate environments
 - Develop and implement comprehensive PR programs aligned with business goals
 - Enhance both verbal and written communication strategies for internal and external stakeholders
 - Effectively manage media relations, including organizing and conducting press events
 - Strengthen the organization's image through strategic messaging and stakeholder engagement
 
- Public Relations Managers
 - Corporate Communication Officers
 - Marketing and Branding Supervisors
 - Senior Administrative Professionals involved in external communications
 
Module 1: Understanding PR in a Changing Environment
- Evolution of PR in modern business
 - Key functions and responsibilities
 - Impact of digital transformation
 
Module 2: Strategic PR Program Planning
- Setting PR objectives
 - Target audience analysis
 - Integrating PR with business strategy
 
Module 3: Communication Fundamentals for PR
- Verbal vs. non-verbal communication
 - Active listening and feedback
 - Cross-cultural communication considerations
 
Module 4: Written Communication for PR Professionals
- Crafting press releases
 - Writing speeches and briefings
 - Editing and proofing techniques
 
Module 5: Oral Communication and Public Speaking
- Techniques for engaging presentations
 - Handling Q&A sessions
 - Managing communication anxiety
 
Module 6: Media Relations Essentials
- Identifying and building media contacts
 - Creating media kits
 - Leveraging social media platforms
 
Module 7: Organizing Press Conferences
- Planning and logistics
 - Speaking on behalf of the organization
 - Post-event follow-up and analysis
 
Module 8: Handling Media Inquiries and Crisis Scenarios
- Protocols for responding to the media
 - Crisis communication frameworks
 - Case studies on managing reputational risk
 
Module 9: Building and Sustaining Stakeholder Trust
- Community engagement strategies
 - Managing public perception
 - Maintaining transparency and credibility
 
Module 10: Final Review and Case Study Application
- Analysis of real-world PR successes and failures
 - Group presentations on assigned case studies
 - Final Q&A and wrap-up
 
The course combines various teaching methods, including instructor-led presentations, group discussions, case study analyses, and assessments through quizzes and a final exam to engage participants and ensure they understand and retain the material.
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
            
        
                    
                            
                            
                                        
                                        
                                        
                                        
                                        
                                        
    
    