Self-Development & Communication in The Work Place

MC158

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In this course we will Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.

Their behavior and interpersonal skills can affect others both positively and negatively. As a result, this is a major element of good management.

Acknowledge your personal behavioral style and its affect on the performance of you, your team and colleagues.
Use an enhanced understanding of the dynamics at work within a team and contribute in a more productive manner as a team leader.
Communicate and negotiate in a more persuasive and compelling style.
Adopt an appropriate style of interpersonal behavior for the variety of interactions you complete during a working day.
Enhance the performance and motivation of your team and individual team members through improved managerial communication skills.
Develop a range of responses to deal successfully with difficult people and conflict whilst maintaining effective working relationships

Managers, team leaders and supervisors who are looking for performance improvements on both an individual and team basis and all employees with all levels

Defining Effective Communication
Increasing Self-Awareness
Interpersonal Communication
Effective Team Building
Working With Others
Handling Difficult Situations

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy