Management / Public Relations Customer Services Hospitality


Body Language & Public Relations


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Through this workshop we develop skilled negotiators who can win in business. It’s practical and immediately useful. Theory and models reinforce new skills in relationship building, creative strategies, critical negotiating techniques and behaviors. This can remove pressure and conflict and create impact in negotiation situations.

Analyze and assess the latest public relations concepts and strategies in a variety of contexts.

Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions.

  • Develop trust and build better relationships within negotiations
  • Plan strategies for preparing and conducting negotiations
  • Value concessions and knowing when to walk away
  • Consider the options and select suitable outcomes
  • Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques.
  • Use knowledge to acquire an advantage in negotiations
  • Get better deals by removing mental constraints.

Managment team, supervisors and any woker from all deparments

  • The fundamentals of negotiation
  • Body Language Skills
  • Public Relations
  • Public Relations and Communication
  • Public Relations Responsibilities
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy


With Group Discount

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