Management / Public Relations Customer Services Hospitality

Durations : 5 Days

Managerial Skills for Public Relations Practitioners


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All our services are oriented to be offered to Companies, Government Sectors and Authorities within a pre-agreed career development plans and human resources development strategies.
Our programs are designed to serve specific sectors and not proportion with public.

Assure the importance of Managerial Skills for Public Relations Practitioners to increase the communication processes efficacy what are practiced in the fans categories.

Train participants on methods of Managerial Skills for Public Relations Practitioners, drawing different strategies to them and proper strategy selection in the proper time

Provide participants with the modern methods to prepare the public relations programs to face the changing circumstances

  • Understand how to preparing the PR plan
  • Determine PR Delivery Options
  • Media Relations Recognize the communication importance
  • Understand the communication process model
  • Identify barriers to effective communication
  • Recognize and assess his own communication style
  • Understand of how his behavior impacts others and the way others respond to him
  • Choose words that are appropriate for a particular situation
  • Use verbal and nonverbal techniques
  • Deal with conflict and build group commitment
  • Work with difficult people
  • Solve problems and implement solutions
  • Plan to make productive and ethical use of organizational politics

Public relations officers and other key personnel in the organization whose work involves contact and interaction
with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing,
sales, training and administration.

  • Preparing the PR plan
  • PR Delivery Options
  • Media Relations
  • Communication and Interpersonal Skills
  • Dealing with Difficult People
  • Negotiation
  • Creativity and Problem-Solving
  • Serious problems and urgent problems
  • Skills that are characteristic of creative groups
  • Presentation Skills and Techniques
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Games & Role plays

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy


With Group Discount

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