Management / Public Relations Customer Services Hospitality
Public Relations Professional
MR151
In today's dynamic business landscape, public relations professionals play a crucial role in shaping and sustaining the image and reputation of organizations. This advanced course empowers seasoned PR practitioners with the strategic, communicative, and media-handling skills needed to effectively navigate modern challenges and influence public perception. Participants will refine their ability to communicate with diverse audiences, manage crises, and foster strong media relationships.
- Identify and adapt the functions of public relations in evolving corporate environments
- Develop and implement comprehensive PR programs aligned with business goals
- Enhance both verbal and written communication strategies for internal and external stakeholders
- Effectively manage media relations, including organizing and conducting press events
- Strengthen the organization's image through strategic messaging and stakeholder engagement
- Public Relations Managers
- Corporate Communication Officers
- Marketing and Branding Supervisors
- Senior Administrative Professionals involved in external communications
Module 1: Understanding PR in a Changing Environment
- Evolution of PR in modern business
- Key functions and responsibilities
- Impact of digital transformation
Module 2: Strategic PR Program Planning
- Setting PR objectives
- Target audience analysis
- Integrating PR with business strategy
Module 3: Communication Fundamentals for PR
- Verbal vs. non-verbal communication
- Active listening and feedback
- Cross-cultural communication considerations
Module 4: Written Communication for PR Professionals
- Crafting press releases
- Writing speeches and briefings
- Editing and proofing techniques
Module 5: Oral Communication and Public Speaking
- Techniques for engaging presentations
- Handling Q&A sessions
- Managing communication anxiety
Module 6: Media Relations Essentials
- Identifying and building media contacts
- Creating media kits
- Leveraging social media platforms
Module 7: Organizing Press Conferences
- Planning and logistics
- Speaking on behalf of the organization
- Post-event follow-up and analysis
Module 8: Handling Media Inquiries and Crisis Scenarios
- Protocols for responding to the media
- Crisis communication frameworks
- Case studies on managing reputational risk
Module 9: Building and Sustaining Stakeholder Trust
- Community engagement strategies
- Managing public perception
- Maintaining transparency and credibility
Module 10: Final Review and Case Study Application
- Analysis of real-world PR successes and failures
- Group presentations on assigned case studies
- Final Q&A and wrap-up
The course combines various teaching methods, including instructor-led presentations, group discussions, case study analyses, and assessments through quizzes and a final exam to engage participants and ensure they understand and retain the material.
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
