By the end of this course, participants will be able to:

• Apply advanced leadership and communication strategies to manage teams effectively
• Solve organizational problems using creative and analytical tools
• Manage diverse personalities and team dynamics for high performance
• Implement coaching and appraisal techniques to build trust and accountability
• Lead strategic change initiatives across departments and functions

• Senior Managers
• Heads of Departments
• Project/Program Managers
• Team Leaders and Coordinators

Module 1: Leadership and Performance Dynamics

• Understanding leadership versus management
• Influencing team productivity
• Emotional Intelligence in leadership
• Assertiveness and self-awareness

Module 2: Organizational Problem Solving

• Tools for creative problem-solving
• Overcoming structural and behavioral obstacles
• Influencing a variety of personality types
• Parallel thinking techniques

Module 3: Strategic Team Management

• Managing diverse teams and roles
• Group versus team behavior
• Tuckman’s model of team development
• Delegation strategies for efficiency

Module 4: Leading Through Change

• Principles of change management
• Leading adaptive teams
• Building a resilient organizational culture
• Strategic alignment of change initiatives

Module 5: Conflict Resolution Strategies

• Win-win negotiation tactics
• Navigating cultural nuances in conflict
• Transforming conflict into collaboration
• Inclusive leadership approaches

Module 6: Coaching for Development and Accountability

• Creating a high-trust environment
• Coaching models for leadership
• Self-motivation and initiative development
• Constructive feedback techniques

Module 7: Advanced Communication Strategies

• The CRIS communication model
• Managing the communication process
• Influencing techniques for different personas
• Assertive and persuasive communication

Module 8: Strategic Time and Resource Management

• Developing action plans for productivity
• Prioritizing people and tasks
• Balancing strategic and operational roles
• Optimizing team workflows

Module 9: Administrative Excellence

• High-level administration frameworks
• Aligning administrative functions with strategy
• Monitoring and evaluating performance
• Enhancing procedural efficiency

Module 10: Integrated Leadership Excellence

• Synthesizing learned strategies
• Leadership impact assessment
• Final group project and feedback
• Action planning for implementation

The course combines various teaching methods, including instructor-led presentations, group discussions, case study analyses, and assessments through quizzes and a final exam to engage participants and ensure they understand and retain the material.