Communication and Interpersonal Skills at Work

MC225

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Discover useful communication strategies for the workplace

Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.
On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.
You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.

By the end of the course, you‘ll be able to...

Identify your personal communications style
Explore different communication platforms
Reflect on whether your communication is aligned to your goals
Apply your communication style in the workplace
Engage in challenging conversations with positive outcomes
Reflect on your personal style and technique

The course will also be useful for anyone in employment who wants to boost their skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.

Identifying your personal communications style
Exploring different communication platforms
Exploring your approach to communication
Applying your communication style in the workplace
Managing challenging conversations with positive outcomes
Demonstrating your communication skills

Presentation & Slides
Audio Visual Aids
Interactive Discussion
Participatory Exercise
Action Learning
Class Activities
Case Studies
Workshops
Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy