• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of agreement
• Deal with personal attacks and other difficult issues
• Use the negotiating process to solve everyday problems

Security Supervisors, Leaders and Personnel

Day .1 :

• Opening of the training program 08:00 Am – 08:10 Am
• An explanation of the program's axes and the time period of the program08:10 Am – 08:15 Am
• Acquaintance between the participants08:15 Am – 08:20 Am
• Working with Your Manager and Adapting to Their Style08:20 Am – 09:30 Am
• Understanding Negotiation.10:00 Am – 12:00 Pm
• Types of Negotiations
• Skills for Successful Negotiating
• Personal Preparation12:30 Pm – 02:00 Pm
• Setting the Time and Place
• Case Studies

Day .2 :

• A review of what was explained the previous day08:00 Am – 08:15 Am
• Creating a Negotiation Framework.08:15 Am – 09:30 Am
• The Negotiation Process.10:00 Am – 12:00 Pm
• Getting Off on the Right Foot
• What to Share
• How to Break an Impasse12:30 Pm – 02:00 Pm
• About Mutual Gain.
• Case Studies

Day .3 :

• A review of what was explained the previous day08:00 Am – 08:15 Am
• Three Ways to See Your Options.08:15 Am – 09:30 Am
• Closing.10:00 Am – 12:00 Pm
• Reaching Consensus.
• Building an Agreement.
• Setting the Terms of the Agreement.12:30 Pm – 02:00 Pm
• Case Studies

Day .4 :

• A review of what was explained the previous day08:00 Am – 08:15 Am
• Dealing with Difficult Issues.08:15 Am – 09:30 Am
• Being Prepared for Environmental Tactics.10:00 Am – 12:00 Pm
• Dealing with Personal Attacks.
• Controlling Your Emotions.12:30 Pm – 02:00 Pm
• Deciding When It’s Time to Walk Away.
• Case Studies

Day .5 :

• A review of what was explained the previous day08:00 Am – 08:15 Am
• Negotiation Skills during aggressive attack08:15 Am – 09:30 Am
• Negotiating on Behalf of Someone 10:00 Am – 11:00 Am
• Choosing the Negotiating Team
• Covering All the Base
• Review and summarize all the information discussed in this program11:00 Am – 12:00 Pm
• Conduct a final test to measure participants' skills learned from the program
• Distribution of evaluation for the program
• Distribution of certificates

• Presentation & Slides
• Audio Visual Aids
• Interactive Discussion
• Participatory Exercise
• Action Learning
• Class Activities
• Case Studies
• Workshops
• Simulation