Self-development of administrative Excellence
All our services are oriented to be offered to Companies, Government Sectors and Authorities within a pre-agreed career development plans and human resources development strategies.
Our programs are designed to serve specific sectors and not proportion with public.
In this course we will Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
- Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively.
- Handle telephone calls properly and professionally.
- Develop self-management techniques and learn ways for dealing with time wasters.
- Improve memory skills with several reinforcement methods and exercises.
Administrators, assistant administrators and secretaries. Also, those with the potential of becoming administrators.
- The Administrator/Secretary as Part of the Support Team
- Written Communication
- Verbal Communication
- Using the Telephone Properly
- Effective Time Planning
- Setting Up a Filing System
- Memory Reinforcement Techniques
- Presentation & Slides
- Audio Visual Aids
- Interactive Discussion
- Participatory Exercise
- Action Learning
- Class Activities
- Case Studies
- Games & Role plays
Terms & Conditions
ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy
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