Management / Personal Development Communication Skills


Communication Strategies


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The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

· Understand what communication is

· Identify ways that communication can happen

· Identify barriers to communication and how to overcome them

· Develop their non-verbal and paraverbal communication skills

· Use the STAR method to speak on the spot

· Listen actively and effectively

· Ask good questions

· Use appreciative inquiry as a communication tool

· Adeptly converse and network with others

· Identify and mitigate precipitating factors

· Establish common ground with others

· Use “I” messages

Managers, team leaders and supervisors who are looking for performance improvements on both an individual and team basis.

  • The Big Picture
  • What is Communication?
  • How Do We Communicate?
  • Understanding Communication Barriers
  • Paraverbal Communication Skills
  • Non-Verbal Communication
  • Speaking Like a STAR
  • Listening Skills
  • Asking Good Questions
  • Appreciative Inquiry
  • Mastering the Art of Conversation
  • Advanced Communication Skills
  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy


With Group Discount

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