Management / Public Relations Customer Services Hospitality


Public Speaking


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Public Speaking is a stimulating Five-days presentation training course led by an inspirational public speaking coach. The course consists of fun and practical workshops on key topics including voice, posture and movement.

  • Analyse an audience and tailor the delivery accordingly
  • Design presentations for maximum impact
  • Expand on key points to ensure clarity
  • Inspect the proposed venue
  • Master techniques to overcome nervousness and present with confidence
  • Practice techniques that ensure clear, concise and effective wording is used
  • Deliver a polished, professional and credible speech
  • Handle questions and comments effectively

This designed for professionals, managers, sales executives, team leaders and job interview candidates.

Identifying your Audience

  • Creating an audience profile
  • Identifying key questions and concerns

Creating a Basic Outline

  • Outlining the subject
  • Listing the topics to be covered

Organising the Program

  • Making organisation easy
  • Organisational methods

Fleshing it Out

  • Identifying appropriate sources
  • Establishing credibility

Putting it all Together

  • Writing your presentation
  • Adding a Plan B
  • Reviewing, editing and Re-writing

Being Prepared

  • Checking out the venue
  • Gathering materials

Overcoming Nervousness

  • A word from the boss
  • Preparing mentally
  • Physical relaxation techniques

Delivering your Speech

  • Starting off on the right foot
  • Using visual aids
  • Checking the volume of your voice

Questions and Answers

  • Ground rules
  • Answering questions that sound like an attack
  • Dealing with complex questions
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy


With Group Discount

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