Management / Public Relations Customer Services Hospitality


The Art of Dealing with The Public Communication Skills





Fee inclusive of VAT

5 Days
7,475 (SAR)

This art of dealing with the public communication skillstraining course will help you to deliver your message clearly and with impact to large audiences. You will learn to manage every aspect of preparing speeches from the initial planning of what you want to deliver based around a key message, keeping your content engaging, to techniques in how to present yourself and interact with your audience when on stage. All of this is aimed at building your confidence to speak in public with personality and getting your point across to the audience.

  • Facing the fear of public speaking
  • Demonstrating the different elements of engaging the audience
  • Identifying specific situations in which you need to think on the spot
  • To prepare, rehearse, and role play different Public Speaking Situations
Managers, team leaders and supervisors who are looking for performance improvements on both an individual and team basis

Introduction to Public Speaking

  • Your current experiences of Public Speaking
  • Facing the Fear of Public Speaking
  • The Who, What and How of Speaking Successfully

Getting Your Point Across ​

  • Presenting clear messages
  • Gaining confidence in what you say
  • Controlling your pace and timing
  • Tools you know you can use

Controlling the Unexpected

  • Handling difficult people and situations
  • Practising the art of audience engagement
  • Moving awkward situations forward

Techniques of a Good Public Speaker

  • Controlling your Body Language
  • Engaging the audience with your tone and timing
  • Adapting to your audience
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy


With Group Discount

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