Management / Personal Development Communication Skills


Assertiveness & Self-Confidence


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The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.

· Define assertiveness and self-confidence, and list the four styles of communication

· Describe the types of negative thinking, and how one can overcome negative thoughts

· Explain the difference between listening and hearing.

· Define the importance of goal setting, and practice setting SMART goals for assertive behavior

· Utilize methodologies for understanding your worth -- and the use of positive self-talk

· List reasons why a pleasing appearance and body language are critical for creating a strong first impression

· Practice sending positive communications phrased as “I-Messages”

· Practice strategies for gaining positive outcomes in difficult interpersonal situations

This course is designed for supervisors and team leaders or those aspiring to these positions

  • What Does Self-Confidence Mean To You?
  • What is Assertiveness?
  • What is Self-Confidence?
  • Obstacles to Our Goals
  • Communication Skills
  • The Importance of Goal Setting
  • Feeling the Part
  • Looking the Part
  • Sounding the Part
  • Powerful Presentations
  • Coping Techniques
  • Dealing with Difficult Behavior
  • Presentation & Slides
  • Audio Visual Aids
  • Interactive Discussion
  • Participatory Exercise
  • Action Learning
  • Class Activities
  • Case Studies
  • Workshops
  • Simulation

Terms & Conditions

ACTrain reserves the right to alter the Course Schedule without Prior Notification, Fees Quoted are Subject to Terms & Conditions Outlined in ACTrain's Registration Policy


With Group Discount

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